y6's commitment to responsible gaming
Entertainment is meaningful only when it stays in control. y6 believes every player has the right to set their own limits — and giving them that opportunity is our responsibility.
Gaming is a place for entertainment, not stress
Online betting and casino games are primarily a form of entertainment. Most players at y6 enjoy them that way — within a set budget, at a time that suits them. However, for some people, gaming habits can gradually slip out of control. Recognising when this is happening and taking the necessary steps is what responsible gaming is all about.
According to y6's terms and conditions, the minimum age to open an account on the site is 21 years. This rule is not just on paper — we actively work to enforce it. y6 maintains a verification process to ensure that minors cannot access the site.
y6 provides several self-control tools to protect players, all easily accessible from Account Settings. You can also speak with our 24/7 live chat and email support in Bengali for any issue. If you feel your gaming habits are gradually becoming a problem, do not delay in seeking help. You can find more information on responsible gaming in our FAQ section.
Self-control tools
Deposit Limit
Set a maximum amount you can deposit per day, week, or month. Once set, it is not possible to exceed that amount.
Session Time Limit
Decide in advance how many hours you will play in one session. When the time is up, the session will end automatically.
Loss Limit
Set the amount you are willing to lose within a given period — once that limit is reached, play will stop.
Cooling-Off Period
If you want to take a break for a while, temporarily disable your account — from 24 hours up to several weeks. You will not be able to log in during this time.
Time Reminder
At set intervals, a message will appear showing a summary of your total playing time and transactions.
Long-term break
If you want to close your account for an extended period, request self-exclusion. Requests to reactivate the account during this time will not be accepted.
Self-exclusion request
If you find it difficult to control your gaming habits on your own, self-exclusion is the most effective step. Fill in the form below and send it to y6's support team — they are ready to assist in Bengali 24/7.
No deposits or bets will be accepted on your account during the exclusion period. Any existing balance can be withdrawn. There is no way to reopen the account before the exclusion ends.
In accordance with y6's privacy policy, this information is kept strictly confidential and is not shared outside the site's security systems.
Self-Exclusion Form
After submitting the request, the support team will send a confirmation by email.
Warning signs
If you notice any of the following signs in yourself or someone you know, consider seeking help:
- Repeatedly playing to try to win back lost money, attempting to "chase" losses.
- Spending money beyond your set betting budget — drawing from household funds or savings.
- Hiding your gaming from family or friends, or lying about it.
- Feeling restless, irritable, or losing focus when unable to play.
- Neglecting work, studies, or family responsibilities to spend time betting.
- Repeatedly trying to stop playing but failing to do so.
- Continuing to bet by taking on debt or borrowing money.
Where to get help
y6 Live Chat and Email
y6's support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact us directly for anything related to setting limits, taking a break, or self-exclusion.
Talk to the people close to you
Telling a family member or a trusted friend is often the most effective first step. They can provide support and help keep you accountable.
Mental health counsellors
Gambling addiction can be treated through mental health professionals and counselling services in Bangladesh. Contact the mental health department of your local hospital.
Seeking help is not a sign of weakness — it is the most courageous step you can take. y6 is always by its players' side, not only for entertainment but also in times of need.
y6's commitment
To ensure responsible gaming, y6 holds firm to a few core principles. These are not just rules — they reflect our accountability to every player.
Age verification
Age is verified at registration. No one under 21 years of age can open an account.
Tools readily available
All self-control tools are accessible from Account Settings at any time — no need to wait for support.
Round-the-clock support
Bengali-language assistance on any responsible gaming matter is available 24/7 via live chat and email.
Information kept secure
Information submitted for self-exclusion or limit requests is stored in complete confidentiality.
Some healthy gaming habits
Building a few simple habits before playing at y6 can make your experience far more controlled and enjoyable. Decide upfront how much time and money you are prepared to spend — set both limits in Account Settings before you start.
Keep in mind that the outcome of betting and casino games is entirely random — each round or bet is independent. Losing one round gives no guarantee of winning the next, and trying to recover losses by increasing your bets often leads to even greater losses.
Never consume alcohol or any intoxicating substance before playing — it reduces your ability to make sound decisions and increases the tendency to place much riskier bets. Similarly, avoid playing when you are angry, anxious, or feeling down.
Take regular breaks. Playing through long uninterrupted sessions dulls your judgement. y6's reality check feature will remind you in time how long you have been playing.
Treating betting as a source of income is dangerous. It is entertainment — start every session with the mindset that you are spending this money for fun, and that is fine even if it does not come back.
To learn more about y6, visit our about us page — it has information about the site's values and goals.